Frequently Asked Questions

What food do I need to bring for babies?

Please provide enough named bottles, nappies and food that your baby requires for the day.  Please advise staff of your babies usual feeding routine.   If using cloth nappies please provide a wet bag for transporting used nappies. 

What food do I need to bring for older children?

All kai is provided by whānau. Please send your child with a nutritious lunch in a named lunch box.  All food should be provided in the way that is safe and familiar for your child to eat.  Under the food guidelines Kaiako are unable to adjust food, including peeling and cutting up fruit. Children are asked to make 3 healthy choices before choosing other items in their lunchbox.

Click here for the Ministry of Health's recommendations for reducing food related choking in young children.

Morning tea - please provide morning tea in a separate named container.  Children are asked to make one healthy choice before moving onto other items.  We also ask that you don’t send lollies, chocolate bars and fruit strings.

Please ensure your child has a named drink bottle.  Water only please. 

What clothing do I need to bring?

All children require a complete change of clothes each day. Children undergoing toilet training will need extra underwear, trousers, shoes, socks etc.  Please ensure your child has sturdy footwear and clothing suitable for an active Preschool day.  We ask that your child wears sun-safe clothing which covers shoulders and brings a named sunhat (terms one and four) and a woolly hat, and warm jacket for the winter months.  Sunblock is applied to all day children in the afternoon, in terms one and four.  Please sun block your child before coming to Preschool.

Do I need to sign in and out?

Yes. Please sign your child in and out each day using our tablets.  Please keep to your booked times as this affects our staffing ratios.  If someone else is picking up your child please let us know. Each person who is named as an emergency contact will be assigned a PIN code for collection.  Under no circumstances will a child be released to a person who is unauthorised. 

What do I do if my child will be absent?

Please advise us if your child is going to be absent either by phone, email or a Storypark conversation. 

What do I do if we are going away on holiday?

If you are going on holiday please email the office info@peppertreepreschool.co.nz or let a teacher know.

What happens if my child is on medication?

Please advise staff if your child is taking any medication and complete our medication form by the sign in register. If your child has had pamol or other pain relief (excluding teething gels) within 12 hours they are required to stay at home.  To ensure the well being of your child, other children and staff members we can’t accept children who are unwell (not limited to infectious diseases) and require you to keep your child at home for 48 hours after vomiting/diarrhea.  If your child has had a fever, rash or sticky eyes, or has commenced antibiotics, he/she will need to be kept at home until symptoms have settled for at least 24 hours unless a doctors certificate is provided.  

Children who become ill during the day will be made comfortable and we will do our best to contact you or your child’s emergency contacts as soon as possible.

What happens if my child is sick?

Your child needs to be well enough to cope with an active Preschool day.  We cannot accept your child if they are infectious or unwell in any way.  We follow Crown Public Health’s exclusion guidelines for infectious diseases including measles, mumps, chicken pox etc.  

How does my child sleep at Preschool?

We have a quiet sleep room with cots and stretcher beds for the Nursery children and cater for their individual sleeping patterns.  Preschool children have a set sleep time after lunch for those that need it, in a quiet area with stretcher beds.  Bed linen is provided by us and washed at the Preschool.  It’s a good idea to pack your child’s favourite cuddly for sleep times.

How do I settle my child into Preschool?

Our Kaiako aim to make the transition process as smooth, enjoyable and positive as possible.  We want tamariki to feel safe, happy and secure in their new environment.  Before a child starts at Peppertree we recommend a minimum of three settling visits.  Visits are a time when your child will settle, build a trusting relationship with their key teachers and become familiar with the other children and the environment.  This is also a time where whānau can get to know the Kaiako and share important information from home. 

How can I be involved?

We encourage parent involvement and believe it is important for us to know you and your child as well as we can.   There are always opportunities to get involved with our monthly focuses, excursions and special events or pop in anytime and join us in our programme.  You can also be involved in your child's learning by contributing to Storypark.  For more information on Storypark, click here to visit: www.storypark.com.

What is your philosophy and programme?

For information on our Philosophy, our Programme and Profile books please click on Peppertree Preschool or Little Peppertree Preschool.

Do you use Parent Portals and Facebook?

Yes! Your child’s account, Preschool newsletters and other Preschool information can be viewed online via our parent portal.  This is a secure site and can be accessed via our website.    

We also record your child's learning online through Storypark. Through this you will be able to view and contribute to your child's learning portfolio. You can also invite other people to view this.

We have Facebook pages which show some of the activities and fun things that happen during the day at Preschool.  Please follow us on Facebook to see what we have been up too.